Calls
Getting Call Logs
Manage external call logs.
This view provides endpoints to retrieve, delete, and list call logs for external users. A call log represents a record of a communication event, including details such as the agent involved, the call ID, and the outcome of the call. This information is crucial for monitoring and evaluating the performance of agents and the quality of interactions.
Required only when call_logs is “all” OR is number of first N calls. Only either of agent_id or assistant_id is required
GET
Authorizations
API Key Authentication. It should be included in the header of each request.
Query Parameters
Comma-separated list of call log IDs (e.g., 1,2,3)
A page number within the paginated result set.
Number of results to return per page.